Healthcare implementation, revenue cycle & automation
I'm a healthcare implementation and automation advisor with 15+ years of experience across large academic health systems, mid-size community hospitals, physician enterprises, and ambulatory networks. I build plans, governance, and reporting where none exist, and I lead cross-functional delivery inside Epic and other leading EHRs.
Services
Engagements start with a structured diagnostic that turns ambiguous operational problems into scoped, sequenced work. Each one is tied to KPIs your executive sponsors can track.
A 4–6 week assessment across patient access, middle revenue cycle, charge capture, and back-end business office operations. It ends in a sequenced 90-day roadmap covering billing workflows, claim editing, and clearinghouse integration.
Full-lifecycle implementation from discovery through go-live, adoption, and handoff to steady state. Includes implementation planning, risk management, executive status reporting, and integration data-file exchange.
Target-state automated workflows for prior authorization, eligibility verification, and claim status inquiries, designed with the teams who run them and built directly within Epic revenue cycle modules.
On-site and virtual discovery with independent practices and community health organizations. Covers EHR platforms and connectivity, plus scheduling, documentation, referral, billing, and data-exchange workflows.
Executive dashboards tracking net collection rate, days in A/R, first-pass clean claim rate, and denial distributions. Paired with governance reviews that give sponsors a transparent view of value realization.
Selected work
Owned AI and RPA implementations end to end for enterprise health systems, automating prior authorizations, patient eligibility verification, and claim status inquiries.
Olive AI · Academic & community hospitalsBuilt and implemented automation directly within Epic revenue cycle modules across multiple hospital systems, embedded alongside engineering and EHR technical teams.
Olive AI · Multiple hospital systemsCreated dashboards tracking net collection rate, days in A/R, clean claim rate, and denials so sponsors could see value realization in one place.
JC HealthTech ConsultingSupported a hospital IT team through engineering, configuration, integration, and testing for a Philips patient monitoring module deployment.
Consulting client · Name withheldDesigned SOPs, competency models, and training frameworks that improved throughput and adoption across multi-site deployments.
GE HealthcareExperience
I've worked with hospital C-suites, clinical operations directors, and EHR technical leaders, often leading delivery across Product, Engineering, and operations without formal authority.
Epic (Resolute HB/PB, Cadence, Prelude) · Cerner · athenahealth · RPA and healthcare AI · payer clearinghouses · integration data-file exchange · executive analytics dashboards
Founder & Senior Healthcare Transformation Advisor
Innovation Design Lead, Patient Access · Dedicated Solutions Architect
Implementation Consultant
How I work
I've spent my career in the gap between what a system can do and what a hospital or practice team will actually use. I close that gap with clear evidence, a sequenced plan, and adoption that lasts past go-live.
Contact
Planning a revenue cycle review, an EHR implementation, an automation program, or practice assessments? A 20-minute call is usually enough to see if we're a fit.